Have a question about your Palo Alto tree or the 2022 updates to the Tree Protection Ordinance? Find an answer on this list of Frequently Asked Questions compiled by the City of Palo Alto Urban Forestry department.
I am worried a tree is going to fall. What do I do?
The first step is to have the tree inspected by a tree industry professional.
If the tree is a private tree, consult with a certified arborist or qualified tree care company. If you are having trouble finding one you can contact Canopy (a non-profit tree advocacy group) who has a list of local arborists and tree care companies that you can call.
If the tree is a City tree, call Urban Forestry at 650-496-5953 to report the issue.
How do I know if a tree is a private tree or City tree?
A tree is considered a City tree (also called a public tree) if it is on public property or within the street right-of-way of a city-maintained roadway. City parks, city buildings and other city facilities make up most of the public property in Palo Alto. Street right-of-way includes median islands, round-a-bouts, sidewalk tree wells and parking strips. Parking strips are planting areas between the sidewalk and the street curb in residential neighborhoods. In neighborhoods without parking strips the right-of-way usually extends several feet into the front yard.
If you are uncertain if a tree in your yard is a street tree or a private tree you can contact Urban Forestry at 650-496-5953.
Public trees are maintained by the Urban Forestry section in-house crews and by City contracted tree trimming companies. Privately-hired tree service companies or homeowners are not allowed to prune public trees without a permit. To apply for a Tree Permit, fill out and email a Tree Permit application along with an arborist report confirming the reason for the proposed maintenance work.
How do I know if my tree is a Protected Tree?
Under our Tree Protection Ordinance, many trees are protected from removal without cause. PAMC 8.10.020 describes the specific categories of Protected Trees. These categories are:
Who should I call to inspect my tree?
If the tree is a private tree, consult with a certified arborist or qualified tree care company. If you are having trouble finding one you can contact Canopy (a non-profit tree advocacy group) who has a list of local arborists and tree care companies that you can call.
For the following issues, we recommend hiring an Arborist.
If the tree is a City tree, call Urban Forestry at 650-496-5953.
For the following issues, we recommend contacting the City.
Will the City come and inspect my private protected tree?
Under most circumstances, the answer to this question will be no. Exceptions to this might include situations where a private tree could impact City infrastructure such as utilities, sidewalks, roadways, or storm drains if it were to fail.
How do I remove a protected tree?
PAMC 8.10.050 covers the removal of protected status trees. Allowable reasons for removal and the process required will be determined by the specific situation. Details on the most common situation are shown below.
A Tree Permit is required if a protected tree must be removed from a residential property in the absence of development. Tree Permits are issued by the Urban Forestry Section. The following are the allowable reasons for removal in this situation:
To apply for a Tree Permit, fill out and email a Tree Permit application along with an arborist report confirming one or more of the above allowable reasons for removal.
See our Tree Ordinance Information page for details on tree removal in other situations.
My arborist says my protected tree is an imminent hazard. Can I remove it?
Yes. If your private protected tree is deemed an imminent hazard by a certified arborist, it may be removed in an emergency without a completed Tree Removal Permit. In these situations, the required 14 day posting period is also waived. A few things to consider for trees in this situation:
Do I need a permit to trim my private protected tree?
No. A permit is NOT required to maintain your private protected tree. Permission from the City is also NOT required to maintain your private protected tree.
Under our Tree Protection Ordinance, owners of private protected trees:
My protected tree fell in a storm. Will the City come clean it up?
No. Private trees are the responsibility of the property owner. Inspection, care, maintenance, or removal of fallen private trees falls to the owner of the tree, regardless of the tree’s protected status.
City tree crews or City tree contractors may be called out to clear a fallen private tree from the roadway, sidewalk or from utilities. In these cases, the tree owner is still responsible for the removal of the downed tree. The City is only ensuring that the street, sidewalk and utilities remain accessible and in working order.
Why isn’t the City responsible for protected and heritage trees on private property?
Private trees are the responsibility of the property owner. Inspection, care, maintenance, or removal of fallen private trees falls to the owner of the tree, regardless of the tree’s protected status.
I have an issue or concern about my neighbor’s tree, what do I do?
It is suggested that the neighbor be notified, and that some resolution be agreed upon. If an agreement cannot be reached you are entitled to trim branches in any manner you deem necessary on your side of the property line, providing that substantiated damage does not occur to the tree (to which you may be held liable), as provided per California case law. If the tree is a protected tree, the City’s Tree Protection Ordinance applies, prohibiting excessive pruning, topping or unbalancing of the tree. The City will not enter into any dispute between neighbors on this matter.
If all else fails, the City of Palo Alto participates in a Mediation Program to act as a third party in helping residents and owners with property disputes.
Palo Alto Mediation Program (Mon – Fri, 9am to 4pm)
Website: https://www.paloaltomediation.com/
Email: [email protected]
Phone: 650-856-4062
My neighbor’s tree fell and damaged my property, what do I do?
cannot be reached, the City participates in a Mediation Program to act as a third party in helping residents and owners with property disputes. The City will not enter into any dispute between neighbors on this matter.
Palo Alto Mediation Program (Mon – Fri, 9am to 4pm)
Website: https://www.paloaltomediation.com/
Email: [email protected]
Phone: 650-856-4062
Private trees are the responsibility of the property owner. Inspection, care, and maintenance of private trees falls to the owner of the tree, regardless of the tree’s protected status or proximity to electric lines.
Trees and other vegetation growing near electric infrastructure can be problematic. If allowed to contact energized conductors they can cause power outages, damage electrical equipment, or even start fires. While the property owner is ultimately responsible for the maintenance of these private trees, only specially trained tree crews are qualified to trim trees that are close to power lines.
The State of California Public Utilities Commission (CPUC) requires all utilities in the state to maintain vegetation clearance from their electric conductors and related equipment. The City of Palo Alto, as operator of its own electric utility, must follow CPUC rules. To comply with these rules and to deliver safe and reliable power to the residents and businesses of Palo Alto, the City has a Line Clearing Program in place.
While the City’s Line Clearing Program will regularly inspect and trim trees and other vegetation away from electric infrastructure, the remaining maintenance of these trees is the responsibility of the property owner. City line clearance crews follow tree care industry best practices when pruning trees away from electric lines, utilizing methods such as drop crotch pruning to avoid topped branches and directional pruning to encourage future growth away from the lines.
How can I help my trees recover from storms?
The following provides essential information on assessing and correcting storm damage to private property trees, helping to ensure the safety and resiliency of our neighborhoods.
Assessing Tree Damage: After a storm, it’s crucial to assess the damage to trees in your area. Here are some steps to follow:
Correcting Tree Damage: Once damage has been assessed, follow these guidelines to correct it safely and effectively:
Post-Storm Tree Care: To help your private property trees recover, follow these tips:
Strengthening Our Urban Forests: To build resilience and mitigate the impact of future storms, consider these strategies:
Why have trees in my neighborhood fallen down this winter?
Each tree and its growing location are unique and there are many factors that can contribute to whether a tree will survive an extreme weather event. Factors such as soil volume, previous injuries to roots or branches, soil moisture level and overall tree health can all impact a tree’s ability to cope with heavy rains and strong winds. Specific health stressors such as past drought conditions or pests and diseases can impact a tree’s ability to survive storms. Trees can and do adapt to changing environmental conditions but on a slower scale than we do. Quick changes in conditions may be too much, too soon for some trees. Saturated soils from heavy rains followed by high winds have been contributing factors to some of the whole tree failures we have seen this winter.
The series of storms the Bay Area has seen since 12/31/22 is unusual, with high rainfall totals and strong winds from non-prevailing directions with little or no time for recovery in between. For perspective, rainfall between 12/31/22 and 3/22/23 has resulted in four of the top 20 highest recorded peak flows on the San Francisquito creek.